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Accredited since 2011
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Med-Health is a significant force in controlling health care costs by advancing enhanced quality patient care through cost-effective pharmaceutical products.
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Home > Help - Ordering
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MED-HEALTH PHARMACEUTICAL PRODUCTS: Help - Ordering
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Med-Health Pharmaceutical Products is a full-service wholesale distributor of ethical pharmaceutical products (brand, generic, and OTC). Med-Health Pharmaceutical has direct relationships with pharmaceutical manufacturers. By purchasing directly from the manufacturers, we can receive full pedigree information and pass this information and all the savings on to our customers for each item shipped.
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Apply For A Credit Account
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to open a PDF document that is your Credit Application. Please print, complete, and return the application via fax to the fax number provided on the document, to apply for a Med-Health Pharmaceutical Products Credit Account.
(You must have Adobe Acrobat Reader, or equivalent software, installed on your computer to read a PDF document)
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Shipping Policy
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Shipment, Risk of Loss, and Title. Shipment of Products per routine order to Buyer and subsequent back orders related to the original shipment shall be shipped FOB Destination, except for drop shipments which shall be shipped in accordance with the vendor's shipping policies. The cost of shipment, if any, has been paid by Seller and added to the invoice. Emergency orders, rush orders, orders for Products not regularly stocked by Seller's local servicing distribution center, Products dropped shipped from the vendor, and orders not regularly scheduled are subject to an added shipping and handling charge determined by Seller and disclosed to Buyer prior to or at the time of order. Seller shall have the right to ship the Products at all times via its own vehicle or a carrier selected by Seller.
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Return Goods Policy
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Subject to applicable law, Seller will process returned goods for Products purchased from Seller, in accordance with its then standard Return Goods Policy. Seller's current Return Goods Policy is as follows:
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All requests for return of Products must have a return authorization number issued by Seller's Customer Service department.
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All returned Products must be: (i) returnable to vendor; (ii) in the original unopened packaging; and (iii) in resalable condition, unless such Products are not in original unopened packaging or resalable condition due to the fault of Seller.
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Products that are: (a) Special Order Products; (b) Custom Products; (c) Refrigerated Products; or (d) Products not available or general or unrestricted distribution are not returnable.
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The amount of credit on any given return, as described below, will be issued no later than thirty (30) days after the receipt of the merchandise and necessary documentation and the examination and inspection of such return at the local Seller distribution center.
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Products shipped in error by Seller and nonconforming Products - FULL CREDIT - if returned within thirty (30) days of date of invoice.
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Products shipped that are damaged or do not meet Seller standard quality - FULL CREDIT - if returned within thirty (30) days of date of invoice.
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Locally stocked Products returned within thirty (30) days of date of invoice - FULL CREDIT.
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Locally stocked Products returned after thirty (30) days of date of invoice -15% RESTOCKING CHARGE.
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Non-locally stocked Products that are returned within thirty (30) days of date of invoice -15% RESTOCKING CHARGE (plus any additional costs incurred in returning such Products to the vendor).
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Notwithstanding anything above to the contrary, Buyer shall receive FULL CREDIT on any Products returned as the result of a recall or defective condition.
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